Tipping Guidelines

Who do you tip? When? How much? These are the questions that have nagged at consumers since the first service transaction. The practice of tipping is meant as a form of thank-you for services rendered or beforehand as a subtle bribe for special treatment.

Tipping need not be considered mandatory or automatic. Too often, tips are taken for granted or expected regardless of the quality of service. Tipping should be done at your discretion and as a reward for good or superlative service.

Below are some tipping suggestions for travellers. At nearly every step of the travelling process, there are professionals waiting to "lighten your load" or provide assistance. So remember to carry a lot of change and small bills for tips.

Taxi/Limo Drivers: A $2 tip is usually satisfactory; more if he helps you with your bags and/or takes special steps to get you to your destination on time.

Porters: A standard tip for airport and train porters is $1; more if your luggage is very heavy.

Hotel Bellman: Again, $1 per bag is standard, when he shows you to your room and again if he assists you upon checkout. Tip more if he provides any additional service. Note: A $5 tip upon arrival can usually guarantee you special attention should you require it.

Doorman: Typically, a $1 tip for hailing a taxi is appropriate; however, you may want to tip more for special service, such as carrying your bags or shielding you with an umbrella.

Concierge: Tip for special services such as making restaurant or theatre reservations, arranging sightseeing tours, etc. The amount of the tip is generally dependent on the type and complexity of service(s) provided -$2 to $10 is a standard range. You may elect to tip for each service, or in one sum upon departure. If you want to ensure special treatment from the concierge, you might consider a $10-$20 tip upon arrival.

Hotel Maid: Maids are often forgotten about when it comes to tipping because they typically do their work when you are not around. For stays of more than one night, $1 per night is standard. The tip should be left in the hotel room in a marked envelope.

Parking Attendants: Give $1-$2 when your car is delivered.

Waiters: 10-10% of your bill is considered standard. The same applies to room service waiters. Some restaurants will automatically add a 10% gratuity to your bill, especially for large parties - look for it before tipping. If the 10% is added, you need only tip up to another 5% for superlative service.

Cloakroom Attendants: If there is a charge for the service, a tip is not necessary; however, if there is no charge, or extra care is taken with your coat and/or bags, a $1-$2 tip is appropriate.

Tour Guides/Charter Bus Drivers: If a tip is not automatically included, tip $1 for a half-day tour, $2 for full-day tour, and anywhere from $5-$10 for a week-long tour. Tip a private guide more.

These are some of the people you are most likely to encounter while travelling. Undoubtedly there will be others. If there is one standard rule in tipping it is this:

If someone renders special service to you along the way, show your appreciation with a tip.


Travel Wise


The following tips will help make your travel experience more enjoyable:

Making a Reservation

  • If you are required to travel for business, it is advisable that you complete a pre-enquiry form in its entirety. This will greatly assist our staff in expediting your travel request

  • Be sure to immediately notify Cambodia2u of any changes to your profile, such as change of address or contact information, frequent flyer numbers, credit card changes, etc.

Changing or Cancelling a Reservation

  • Notify Cambodia2u as soon as you know your travel arrangements must be changed

  • Have your original itinerary available to speed up the process for you

  • Any changes made directly with the airline will not be accessible to us so we highly recommend making any necessary changes with us directly or with our Emergency Service if after regular business hours

  • Always write down all cancellation numbers provided by travel suppliers

  • Cambodia2u will not be responsible for hotel "no-shows" if we are not notified of a hotel cancellation prior to the hotel's deadline


  • Never destroy or discard airline tickets

  • Promptly notify your travel arranger of cancelled trips

  • Refunds due will be credited to the original form of payment

  • All electronic tickets must be cancelled with Cambodia2u


  • Cambodia2u will notify travellers of airline schedule changes when possible

  • To avoid jet lag, try the following suggestions:

    • Get a good night's sleep

    • Arrive at night and go straight to bed, or if you arrive during the day, don't take a nap...follow the local time and stay up as you normally would

    • Reset your watch to the local time at your destination as soon as you get on the plane

    • During the flight, drink plenty of water and do dome isometric exercises


  • Always verify the lowest rate upon check-in

  • Know your company policy regarding insurance

  • Be aware that it is most cost effective to return your car with a full tank of fuel

  • When making the changes with your rental car after pick-up, call the car company directly. The phone number will be on your contract, together with your rental agreement number


  • You must cancel reservations within the cancellation time and record cancellation numbers

  • Audit your bill before leaving and be aware of any late check-out penalties


  • Never bring anything irreplaceable with you

  • Reset your watch to the new time zone (we recommend doing this as soon as you get on the plane)

  • Never walk alone in dark or unfamiliar areas

  • Don't drink unpurified water or un-pasteurized dairy products

  • Don't leave luggage or laptops unattended

  • Don't go to sleep until your normal bedtime if travelling to a different time zone

  • Don't over pack (look to www.travelite.org for packing advice)

  • Use an electricity converter where required

  • Put an identification tag on each bag, whether you plan to check it or not

Leave copies of your passport and visa at home and to take a copy with you


Cambodia2u - Airport Information

The following tips will help make your travel experience more enjoyable. There are preparations you can make before you arrive at the airport to help you move more quickly and efficiently through the new security processes. Here you will find suggestions regarding what to wear to the airport and how to pack for your trip. We've also included a pre-flight checklist to help you Prepare for Takeoff.

Dressing for the airport 

Security does not require any particular style or type of clothing; however, certain clothing and accessories can set off the alarm on the metal detector, and thus slow you down.


There are restrictions regarding what you can pack in your carry-on and checked baggage. All of your baggage will be screened and possibly hand-searched as part of the new security measures. This inspection may include emptying most or all of the articles in your bag.


You’re dressed, packed and ready to go. Or are you? Here is a pre-flight checklist to help you "Prepare for Takeoff". Additional information may be available from the airline with which you are flying.

By familiarizing yourself with the security process and by following these tips and recommendations, you will be able to play an active role in ensuring your own safety and comfort.

Wrapped Gifts

if you are travelling with gifts as a carry-on should not wrap them. All carry-on items are subject to searches and that includes wrapped gifts.

Kiosk or Easy Check-In

Passengers who use self-serve kiosks to print boarding passes and to pick seat assignments can then proceed directly to a security checkpoint.


Prior to their trip, passengers should visit their airline's website for updates on their flights, additional information on airport hours of operation or to utilize the airline's wireless customer service offerings, if any.

E-Ticket Holders -- PLEASE NOTE!!

Under the new security guidelines, airline requirements for documentation differ widely. Please check with your specific airline to confirm proper documentation prior to leaving for the airport. Expect that you will need a minimum of two hours at the airport for check-in prior to boarding.

Security Tips

  • Remove Old Claim Checks to avoid confusing baggage handlers about your destination.

  • Identify Your Luggage both inside and outside with your name, business address and telephone number and make sure the outside tag is securely fastened to your luggage. This will help if your luggage is lost or stolen and will save time when you are picking up your bags at the claim area.

  • A Copy of Your Itinerary with your business address and your destination should be included in your luggage in the event you and your bags get temporarily separated. This information will help minimize any delay in retrieving lost luggage.

  • Check Your Luggage Early to ensure that your bags not only make your originating flight but your connecting flight (if you have one) as well.

  • Travel Insurance is Important if you will be travelling with valuables not covered under the normal luggage allowance provided by the airlines.

  • Report Lost Luggage Immediately before you exit the airport. Make sure you have a complete list of the contents of your bags as well as a detailed description of the luggage in question.


Cambodia2u – Packing Information

The most important advice anyone can give you about packing is to travel light! Airlines now have strict rules on the amount and size of both carry-on and checked baggage. Check your airline's web-site for up-to-date information on baggage size and weight restrictions. It can vary depending on the carrier and the destination. Please keep in mind that less luggage means shorter waits for baggage claim, less need for porters and easier Customs inspections.

Each airline has its own policies and fee's for Carry-on and Checked Baggage. The days of free checked baggage is becoming a thing of the past. It is best to verify your airline's policy prior to each trip to ensure that you have current information on allowances and applicable fees if any.

One carry-on and one personal item, such as a purse, briefcase or laptop computer, are also permitted. The carry-on must fit under your seat or in the overhead bin with the total dimensions not to exceed 114 cm or 45 inches.

All luggage should be tagged (inside and outside) with your name, address and phone number. Tags with flaps that hide your personal information help guard against thieves obtaining your address and robbing your home or business while you're away.

Choosing Luggage 

  • Before you pack, check the condition of your luggage. Airlines can refuse to accept fragile or damaged pieces.

  • If you have to purchase new bags, choose luggage that is lightweight, roomy and easy to carry, yet durable enough to withstand rough treatment. Choose material that will not sag or rip as it moves along the conveyor belt.

  • A suitcase with wheels or a baggage caddy will also help make trips through the airport, bus terminal or train station easier, especially if porters are not available.

  • Try to limit your luggage to one suitcase and a carry-on bag. Most of the new carry-on baggage restrictions do not apply to purses, coats, diaper bags, or camera equipment, but they often do apply to briefcases.

Baggage restrictions may vary from flight to flight depending on the design and passenger load of each plane, but a good rule of thumb is two bags per person. The flight attendant has the final say as to whether your bags can be taken on board as carry-on luggage or whether the baggage must be checked as cargo.

Pack tightly, Packing loosely wastes precious space and causes clothes to wrinkle. Shoes should be packed in shoe mittens or an old pair of socks to protect other clothes from being soiled. You may also want to stuff your shoes with underwear and socks so that they won't be crushed during your flight. Suits, dresses, shirts and blouses should be packed in plastic dry cleaner bags to limit wrinkling. Roll pajamas, nightgowns, sweaters and other casual wear to fit into small spaces where possible, but don't cram your suitcase full.

If you have to force your luggage to close, remove a few items to prevent broken hinges or zippers along the way. You may want to consider the "interweaving method" of packing for your next trip. Drape longer garments such as dresses and pants across the suitcase with the ends hanging over the sides. Then fold shorter items such as jackets, shirts and blouses around longer garments so that the clothes cushion each other. Placing a piece of tissue paper between each layer of clothing will also discourage wrinkling. (Other packing tips are available at www.travelite.org ).

Always carry your travel documents, medication, jewelry, Cash, keys and other valuables in your hand luggage. Items such as these should NEVER be packed in luggage that you plan to check. If you plan to fly with skis, golf clubs or other special luggage, check with the airline to see whether special containers for these items are available. Many airlines provide this service free of charge.


Points in Cambodia Travel Safety - Malaria, Illness and Disease

Mosquito bites are irritating - and can be fatal. Malaria in Cambodia and Dengue Fever are serious diseases carried by Mosquitoes. Phnom Penh and Seam Reap are defined as malarial areas with low rates of transmission while the rest of Cambodia should be considered as high risk malarial areas.

Professional medical advice should be sought before traveling, but we would strongly recommend the best protection of all to not get bitten - long trousers and sleeves and insect repellant are recommended.

Holiday diarrhea

As with all foreign travel you should watch what (and where) you eat, Follow our advice on dining and you should not succumb to holiday diarrhea. We have to live and work here and know our restaurants well, and problems are rare in the cities. If you do become unwell we can help of course.

Terrorism threat 

Cambodia has a low risk of terrorism threat to foreigners; it is a peaceful Buddhist country. You should of course avoid public political gatherings where emotions can run high.

And lastly the real risk...

... of never leaving. While the majority of the company is staffed by locals, there are four of us, who came here on holiday or to volunteer and who never, left because, well, it’s rather pleasant here…

- LCS Hotel & Apartment